Reputation Marketing
Our online reputation management services will help you grow your business. Do you actively collect reviews and ratings from your customers? Do you market these ratings and manage visibility on the platforms that are relevant to your industry? If you answered 'no" to any of these, please continue reading...
Why is it important to have a good online reputation?
Many of your potential customers will use customer ratings and reviews as the starting-point for their decision making. A good online reputation could be the difference between your customers choosing you over your competitors.How to improve your online reputation
We have over 10 years experience in digital marketing and reputation management. Our proprietary platform, worth millions of pounds, will help you improve your online reputation by collecting feedback from customers and converting it into highly visible reviews. These will be posted on the most relevant platforms to your industry.
Customer Behaviour
What do customers do before deciding where to buy services and products?
- More than 80% of purchases are affected by customer reviews
- 32% of customers find reviews to be the most important purchasing consideration
- 72% of customers trust recent reviews as much as a personal recommendation
- The number of positive reviews needed to counter-balance just 1 negative review
What do these numbers mean to your business?
In the past few years, customer behaviour has changed dramatically. More and more customers are relying upon peer reviews to make purchasing decision.
If your business is not being actively reviewed on platforms such as Google, Facebook, Yell, or industry-specific peer reviews, it will be invisible for many of your potential customers.
When prospective customers look for similar businesses and find that your rivals are offering them, they will be more likely to buy from you.
- more total reviews,
- Recent Reviews
- and other positive testimonials
Who are the likely recipients of their business?
Exactly!
It is important for companies to actively monitor and manage the peer feedback.
We will make sure that you get the best service possible.
- You will be able to build a positive online reputation.
- We will monitor by continuously reporting.
- Your positive feedback will be used to increase business.
- You and your team will be trained to get, and promote online reviews.
- These folks are fantastic! And fantastically, ridiculously talented! Throughout the process of creating my website and dealing with the gazillions of web-related questions and requests that I've mercilessly thrown at them, they have been consistently, impressively and amazingly creative, diligent, thorough & thoughtful, prompt & responsive, dedicated, respectful & professional, patient, incisive & insightful, enthusiastic, fun & funny, and kind. They've shown in a million ways, big and small, that they really care about my project, and they've always been patient with me when I haven't understood something or changed my mind about something. They are also fun and lovely people so I've thoroughly enjoyed our interactions. And they've also been quite reasonable about the price--both for the original design and for ongoing assistance. Last but not least, I've received tons and tons of compliments about my website since they designed it.
Brent D. McClaskey
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